Leadership Response-Ability

Responsiveness! It’s the life blood of many businesses, and a transformational objective for others. Just look at the amazing growth experienced by Amazon, in large part due to their responsiveness model. And even more critically, look at how that model has disrupted other more traditional brick and mortar businesses. How does an organization develop such a culture of responsiveness? Clearly...

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Mastering Behavorial Pull Systems

Most of you who are steeped in Lean Enterprise and /or the Toyota Production System have worked with “Pull Systems”, or the technique of controlling the fulfillment of product and service demand through some type of “trigger” event that connects production initiation to an actual customers usage of that product or service. Sometimes referred to as “make-to-replace” or “use one –...

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Where do I start my Lean program?

Where do I start my Lean program? I hear that question frequently. I also hear a lot of: Why do Lean programs so often fail? Or maybe the question is more like this: We had a great Lean program going, and after a rash of personnel changes it disintegrated. Can you help me understand why? The answers are often very complicated, but the root causes always boil down to a short list of common...

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Why MRP Can’t Run Your Shop Floor

MRP systems are funny, but they don’t make us laugh. It isn’t that they do the wrong things, because they do exactly what we tell them to, based on our instructions on how to translate demand into action.  They are usually absolutely correct in their fulfillment of those instructions, but the real problems come from execution, communication, transactions, and above all, time! But let’s...

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Manufacturing Meltdown

IS YOUR manufacturing operation underperforming? No matter how many resources you throw at it, you’re still failing on delivery, quality, or cost performance? You just might be caught up in the death spiral I call “Manufacturing Meltdown.” The meltdown phenomena occurs when many aspects of the manufacturing system become so disconnected that performance spirals downward, consuming...

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